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privacy policy
Privacy Policy
Last modified: 3.9.2025
Vukoja art values your privacy. This privacy policy provides information about how we collect and process your personal data when you visit our website (https://vukoja.art /) or use our services. In this Privacy Policy, we also inform you about your rights as a data subject.
We only collect personal information as described in this privacy policy. When processing your personal information, we will comply with the rules of the General Data Protection Regulation (GDPR).
Data processing manager
The data controller is VUKOJA ART, a ceramic product manufacturing business, owned by Andrea Vukoja Prce, Dubrovnik, Blatska 6, Croatia. Contact email address: info@vukoja.art
Privacy Policy – why and how do we process your personal data?
We process your personal data for the purposes set out below. In these circumstances, we need the data to provide you with our services. We may share your personal data with one of our processors for the same purpose. If we wish to process your personal data outside of this purpose, we will ask for your explicit consent.
Your personal data will not be distributed to anyone else for any purpose.
When you purchase one of our products, we collect the following information during the ordering process:
- Your first and last name;
- Your address and country;
- Your email address;
- Your company name and VAT number (if applicable);
- Your IP address. We need to collect this information for two reasons: one is so that we can provide you with the appropriate support service, and the other is to comply with EU VAT laws.
Privacy Policy – Your Rights
Right to access data
You have the right to access your stored data, and you can request detailed information about the purpose of the processing, the type of personal data we collect, the recipients of your personal data, and the period of their storage. To exercise this right, please contact us in writing at info@vukoja.art
Right to correction of personal data
You have the right to request correction or updating of your personal data if it is inaccurate. To exercise this right, please contact us in writing at info@vukoja.art
Right to delete personal data
According to this privacy policy, you have the right to request the deletion of personal data from the controller (organization, company) if one of the following conditions is met:
- Your personal data are no longer necessary in relation to the purposes for which they were collected or processed;
- You have withdrawn the consent on which the processing is based and there is no other legal basis for the processing;
- You have objected to the processing of your personal data and the controller has no overriding legitimate reasons for the processing;
- Personal data has been processed unlawfully;
- Personal data must be erased to comply with a legal obligation under Union law or the law of a country to which the controller is subject;
- Personal data was collected in connection with the provision of information society services.
Instructions for removing personal data from social networks and the Google search engine:
https://azop.hr/upute-za-uklanjanje-osobnih-podataka-za-drustevnih-mreza-i-google-a/
Right to restriction of processing of personal data
You have the right to request restriction of the processing of your personal data if it is inaccurate, if you believe that the processing is unlawful, if the data must be retained to exercise your legal claims, or if you have objected to the processing of your data.
Right to object
If you believe that VUKOJA ART is not processing your data for the purpose for which we have obtained consent, you have the right to object. To exercise this right, please contact us in writing at info@vukoja.art
Right to data portability
You have the right to request the transfer of your data to another data controller. To exercise this right, please contact us in writing at info@vukoja.art
Use of cookies
Data that is automatically recorded when you visit the vukoja.art website.
We use third-party web analytics tools (Google Analytics) on our website to analyze how users use our site. These tools use “cookies”, which are text files placed on your computer, to collect standard Internet browser information and visitor behavior information.
We and third parties use cookies to:
Enabling the functionality of our website (session, technical and functional cookies);
Analyzing website usage and based on that we make the website easier to use (analytical cookies);
We collect the following personal data:
- IP address;
- Information about your use of our website (such as pages visited and clicks);
- Device type and browser;
- Location (country and city);
- Destination page (referrer-URL);
- Screen resolution;
- Requests and responses are sent to your device.
With Google Analytics, anonymized IP is used and we have set up Google Analytics in a way that protects privacy. Google may transfer the collected data to third parties when required by law. We have no influence on this. We will never allow Google to use the collected analytical data for other Google services or purposes.
Disabling and enabling cookies
If you do not want to have cookies stored on your computer or want to remove cookies that have already been stored, you can do this through your browser settings. Adjusting these settings varies depending on the browser.
If you want to remove cookies that have already been stored, you can do so in your browser settings. The way to configure these settings varies depending on the browser.
Questions
Your privacy is important to us. For all questions regarding the Privacy Policy, please contact us at info@vukoja.art
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GLS DELIVERY
Your order will arrive within a few business days. Shipping is free for orders over €50.
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RESEND
If your ceramics accidentally arrive broken, we will send you a new package at our expense.
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TAILOR-MADE SOLUTIONS
Contact us if you want personalized solutions for you, your brand or the person you are gifting.